FAQ
Contact Us
By phone - +673 7235231
Monday –Friday
10am-7pm (Tuesday:10am-5pm) GMT +8
By email: qafahaus@gmail.com
Making An Order
Returns Instructions
1. What should I do when I received a defect item/wrong item/missing item?
For all orders with missing, defect or wrong item, email us at sales.qafahaus@gmail.com or text us directly at +673 7235231. We will advice accordingly
Delivery
Local Delivery Only (Within Brunei)
Delivery Charges of $2 for Brunei Muara area while $3 for Tutong & Kuala Belait areas and Temburong for $4 only!
Unit BA-13, Bangunan PA Hjh Rafiah, Simpang 52-55, Kg. Mata-Mata Gadong Bandar Seri Begawan BE1718
Are items in my cart reserved for me?
- Putting an item into your cart does NOT reserve or hold that item for you. Until you proceed to checkout and make payment, that item will be available to other buyers. Many items are available in limited quantities, so an item may sell out before you checkout.
What payment methods do you accept?
We can accept payment through BIBD online or Cash Deposit Machine at this account number.
BIBD – 00-00-901-00137-11